Parks & Recreation

Parks & Recreation

Program Cancellation Updates

Program Cancellation and Refund Information

• Participants wishing to withdraw from a program must do so at least three days prior to the start of the program or by the started registration deadline to guarantee a full refund.
• Partial refunds after the start of the program are only considered if injury or serious illness occurs and must be approved.
• Refunds can take up to three weeks to process. 
• Cancellations for registration-based programs are communicated via email. If a program is cancelled by Parks & Recreation, full refunds may be issued. Cancellations for drop-in programs and events will be posted on social media, and on this website: duluthmn.gov/parks/cancellations