Duluth Workforce Development

COVID Updates

Unemployment Insurance Questions and Answers

  • To maintain the health and safety of clients and staff, CareerForce in Duluth is currently closed to the public.
  • City of Duluth Workforce Development staff will be working remotely starting March 18thand eliminating in-person appointments.  DWD staff will be monitoring their email and phone messages daily.
  • Staff from other agencies housed within CareerForce will also be moving away from in-person appointments, and many will be working from home.
  • Phone lines are open and will be answered as soon as possible.  Call your CareerForce employment counselor or the front desk with questions: 218-302-8400
  • If you have lost your job due to COVID-19, information on Unemployment Benefits can be found at https://www.uimn.org/applicants/needtoknow/news-updates/covid-19.jsp
    • You can apply for Unemployment Benefits at https://www.uimn.org
    • The system is available Monday through Friday from 6:00 A.M.to 8:00 P.M. Central Time.
    • Both new and existing applicants may apply for benefits based on the following schedule:
If your last digit of your Social Security Number is: Day of the Week Time
0, 1 or 2 Monday 6 A.M. to 8 P.M.
3, 4 or 5 Tuesday 6 A.M. to 8 P.M.
6, 7, 8 or 9 Wednesday 6 A.M. to 8 P.M.
Any Thursday 6 A.M. to 8 P.M.
Any Friday 6 A.M. to 8 P.M.

 

UI Customer Service Schedule:

If you need:  Monday Tuesday Wednesday  Thursday Friday
Help to complete an application Not available Not available Not available Not available 8:00 a.m to 4:30 p.m.
to request a payment Not available SSNs ending in: 1, 3, or 5 (6am to noon) 7 or 9 (noon to 6pm) SSNs ending in: 0, 2, or 4 (6am to noon) 6 or 8 (noon to 6pm) SSNs ending in: any number:6 a.m. to 6 p.m. SSNs ending in: any number 6 a.m. to 6 p.m.
help with your password 8 a.m. to 4:30 p.m.  8 a.m. to 4:30 p.m.  8 a.m. to 4:30 p.m.  8 a.m. to 4:30 p.m.  8 a.m. to 4:30 p.m.
help with questions about your account 8 a.m. to 2 p.m.  8 a.m. to 2 p.m.  8 a.m. to 2 p.m.  8 a.m. to 2 p.m. Not Available

 

If you are looking for work right now:

The State of Minnesota’s resources for workers during the COVID-19 crisis are available at https://mn.gov/deed/newscenter/covid/workers/

If you have questions about who are considered ‘critical workers’ during the Governor’s Stay at Home Order, please see the updated list at https://mn.gov/deed/newscenter/covid/business-exemptions/

If you are self employed or a small business, please refer to our Employer page at https://duluthmn.gov/workforce-development/employer-services/

Employer page:  https://duluthmn.gov/workforce-development/employer-services/


For Employers

If you have questions about who are considered ‘critical workers’ during the Governor’s Stay at Home Order, please see the updated list at https://mn.gov/deed/newscenter/covid/business-exemptions/