Public Works & Utilities

Your Street Maintenance & Snow Removal web source

The City of Duluth’s street maintenance and snow removal operations stem from strategic implementation of methods and policies that are grounded in the interest of public safety, industry best practices, and responsible stewardship of public resources. Citizen inquiries are important to us and will be used as part of the City’s ongoing assessment of snow clearing and street maintenance procedures.

Please use this online form to report roads, sidewalks, or alleys that need attention. Reported areas of concern will be reviewed and addressed as staff are available. During severe weather events, City staff may not be able to respond as timely as desired to citizen inquiries.

For Emergencies, Downed Power Lines, and Trees: DO NOT use this form. Call 9-1-1 for all emergencies, including downed power lines, fallen trees that are blocking streets, and safety issues that need immediate attention.

**This hotline is for reporting purposes only. Please leave a message to submit your report and please submit the report only once. Due to limited staffing, staff will be unable to email or call back.**

Event Descriptions

Plow Complaint

  • City forgot to plow my street
  • Street is slippery and it is not currently snowing

Parking Question

  • What side of the street do I park on?

Sidewalk – Private (Property Owner)

  • Sidewalk is covered in snow and/or ice
  • 24 hours since last snow fall

Flooding/Drainage – Private Property

  • Basement/Driveway/Yard/Culvert

Other

  • Any Other Reason

Damage

  • Plow damaged/knocked over my mailbox/garbage can
  • Plow hit my car

Pothole

  • Pothole or other street damage

Sidewalk – Public (City of Duluth Owner)

  • Sidewalk is covered in snow and/or ice
  • 24 hours since last snow fall

Flooding/Drainage – Public Property

  • Streets/Alleys/Catch Basin/Culvert

**This hotline is for reporting purposes only. Please leave a message to submit your report and please submit the report only once. Due to limited staffing, staff will be unable to email or call back.**

 
 
 
 
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**This hotline is for reporting purposes only. Please leave a message to submit your report and please submit the report only once. Due to limited staffing, staff will be unable to email or call back.**