Police Department

Organizational Assessment

In the spring of 2019, the City of Duluth, Minnesota, contracted with BerryDunn to conduct an operational assessment of the Duluth Police Department. The BerryDunn team conducted two on-site visits and initiated a series of interviews with staff and select community members identified by DPD. Community members also had the opportunity to provide in-person and online feedback to BerryDunn, and staff from the DPD completed an in-house workforce survey. BerryDunn also used numerous other data-gathering instruments. BerryDunn conducted a significant analysis of current data and new data generated as a part of this assessment and
produced a series of findings and recommendations.

In addition to conducting this assessment and completing this report, BerryDunn also engaged with key staff from the DPD in a strategic planning process to prioritize and develop action steps for the recommendations developed. Through that process, DPD staff developed a detailed action plan for the prioritized recommendations and these have been added to the Full Report below in Appendix E.

The Organizational Assessment for 2021 is below. This analysis determined several areas within the police department require adjustment to assist DPD in meeting service demands, improving operational efficiency, and sustaining positive relationships and trust between the police department and the community. 

Click the link below for the full Organizational Assessment conducted by BerryDunn and the 2021 report below of what DPD has completed.

Click on the links below to view the associated documents: 

Full Organizational Assessment

Organizational Assessment Executive Summary